Our privacy policy

Effective Date: 07/19/2011

This privacy statement describes how SecureCare Technologies, Inc. (SecureCare) collects and uses the personal information you provide on our Web sites: www.sfaxme.com, www.scryptme.com and product sites https://secure.sfaxme.com and https://secure.scryptme.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

SecureCare has been awarded TRUSTe’s Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe’s program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe’s mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at SecureCare Technologies, Inc, 4611 Bee Caves Road, Suite 306, Austin, TX 78746. If you are not satisfied with our response you can contact TRUSTe here The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from the site.

Collection and Use of Personal Information

We collect the following personal information from you

• Contact Information such as name, email address, mailing address, phone number
• Billing Information such as credit card number, and billing address
• Financial Information such as bank account numbers

We also collect the following information from you

• Information about your business such as company name, company size, business type

As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to

• Fulfill your order
• Send you an order confirmation
• Assess the needs of your business to determine suitable products
• Send you requested product or service information
• Send product updates or warranty information
• Respond to customer service requests
• Administer your account
• Send you a newsletter
• Send you marketing communications
• Respond to your questions and concerns
• Improve our Web site and marketing efforts
• Conduct research and analysis

Choice/Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at SecureCare Technologies, Inc, 4611 Bee Caves Road, Suite 306, Austin, TX 78746.

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order, an email service provider to send out emails on our behalf, and offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information

• As required by law such as to comply with a subpoena, or similar legal process
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
• if SecureCare is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,
• to any other third party with your prior consent to do so.

PayPal

If you choose to use PayPal to finalize and pay for your order, you will provide your credit card number, directly to PayPal. PayPal’s privacy policy will apply to the information you provide on the PayPal Web site.

Third Party E-Commerce Solutions Provider

Our shopping cart is hosted by our e-commerce solutions provider. They host our ordering system, and collect your billing information directly from you for the purpose of processing your order. This company does not use this information for any other purpose.

Cookies and Other Tracking Technologies

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

We use Google Analytics, a third-party tracking service, which uses cookies to track non-personally identifiable information about our visitors to our site in the aggregate to capture usage and volume statistics. Some of our business partners (e.g., Google Analytics) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by SecureCare only and does not cover the use of cookies by any third-party.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

Cookies are used to a limited extent to make your life easier. We set a persistent cookie to store your password, so you may not have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

Third Party Cookies

The use of cookies by our affiliates is not covered by our privacy statement. We do not have access or control over these cookies. Our tracking utility company, ShareaSale.com, uses cookies to track leads and sales through affiliate’s websites. The cookies are only used to identify affiliate generated sales, and no other information is collected for any other purpose with these cookies. Upon an event, such as a lead or a sale, ShareaSale.com is able to determine the total amount of commission paid to the affiliate, and the affiliate that was responsible for that sale. ShareaSale.com do not profile customers, aggregate data for analysis on customer preferences, or store any customer data. They only use cookies solely for the purpose of providing an affiliate management solution, and only generic information about a customer is used.

Security

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can contact us at SecureCare Technologies, Inc, 4611 Bee Caves Road, Suite 306, Austin, TX 78746.

Additional Policy Information

Our Web site includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.

You can link to our site using sign-in services such as Facebook and Twitter. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to link between the sites. Services like Facebook and Twitter give you the option to post information about your activities on this Web site to your profile page to share with others within your network. You can log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

As part of our service, you may add contacts manually as well as importing them from email address book. We utilize this import contacts feature to help you add your contacts. In order to achieve this, you simply export your contacts to a .csv file and then manually import them into the application by mapping across fields.

We use Live Chat to assist you if you have questions while using our site or regarding your order. When you sign up for the service provided by AliveChat, we will share name and email address as necessary for the third party live chat application to be utilized.

Our Site includes links to other Web sites whose privacy practices may differ from those of SecureCare. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

We post customer testimonials on our web site which may contain personally identifiable information. We do obtain the customer’s consent via email prior to posting the testimonial to post their name along with their testimonial.

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, you may login to your account to make any changes, or contact us at SecureCare Technologies, Inc, 4611 Bee Caves Road, Suite 306, Austin, TX 78746.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

You can contact us by writing or email us at the address below:

SecureCare Technologies, Inc, 4611 Bee Caves Road, Suite 306, Austin, TX 78746.
Email: howdy@securecaretech.com