In celebration of our 15th corporate anniversary on June 2nd, we have two special offers on Sfax, our cloud faxing solution. Users can get 15% off all monthly plans for the first 3 months by using coupon code CUPCAKE15 or get an extra 5% off our (already great) annual plans by using coupon code CANDLE5.

These offers are available for new customers and existing customers that upgrade their monthly plan or decide to switch to an annual plan. If you’re a new customer, simply sign-up using the coupon codes shown above. If you are an existing customer then contact our support team and they will sort the upgrade out for you.

Aleks Szymanski, CEO of SecureCare comments: “We are all very proud to have reached our 15 year anniversary. We are a vibrant company with passionate, energetic and professional team that is
strongly positioned for the years ahead. We launched Sfax v3 in mid-March to great acclaim – and continue to make improvements – and are about to launch the mobile versions of Sfax for iOS and Android.

That is only the start. We are flat out developing great new products that improve document workflow and productivity for our customers.”

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The Austin area has an unemployment rate of 5.4 percent, compared with 7.8 percent for the nation. Its population continued to rise in 2012, to 1.8 million, and the area is supposed to generate about 25,000 new jobs in 2013.

Learn more »

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Today, we released a completely new version of Sfax – our secure, cloud-based faxing solution. Sfax v3 maintains the essential benefits that keep faxing relevant but removes the pain associated with manual faxing by bringing it to the cloud. Healthcare organizations rely on fax for business-critical documents – Sfax v3, now faster and more efficient, offers easier workflow management for groups to work together and collaborate.

“People say ‘fax’ like it’s a dirty word, but really, faxing is just misunderstood. Faxing is universal and ubiquitous with inherent security and an audit trail. It unites companies large and small – from sophisticated cities to remote areas. Unquestionably, the manual aspect, though, sucks. Our top priority in developing the latest version of Sfax was to change the way people think about faxing,” said Aleks Szymanski, CEO, SecureCare. “We have spent the last two years listening to our customers, understanding their pain points and challenges in meeting compliance requirements and have developed a product that helps get their job done.”

Sfax v3 improves workflow and brings new tools to make working within faxes easier and faster, allowing users to split faxes, rotate pages, annotate and quickly sign documents digitally. Added Szymanski, “Sfax is faxing reinvented.”

SecureCare’s customer-based research led to new features, including:

• Administrators have increased control over their Sfax account. They can manage users, access and permissions, security settings and generate reports – allowing them to configure their account for maximum efficiency.
• Annotations (text, rectangles, circles, check marks, crosses) and legal digital signatures that meet government requirements – just drag on the page and edit as you need.
• Unlike manual faxing or fax servers, Sfax enables users to send and receive unlimited faxes at the same time. Customers will never experience a busy signal again. Retries are handled automatically too.
• Manage your contacts into groups and share them across your organization or keep to yourself. Find contacts with a powerful search, plus easily import and export to synch data.
• A central web portal for groups to work together, collaborate, view, file, send or export documents, no matter where individual users are based. Changes made to documents are reflected for the entire group.
• Enhanced search and filtering with custom folders make organizing, finding and filing documents easier than ever.
• Increased audit control features including a full history of each document for regulatory compliance.
• Alongside an enhanced Windows version, there is a new version of Sfax for Macs that uses a virtual printer driver so users can seamlessly send documents from any application or web page.

The post SecureCare Reinvents Faxing With Sfax v3 appeared first on securecaretech.com.

This approval assures physicians, hospitals, and medical facilities in the state that they can count on SecureCare to meet their regulatory needs in terms of EMS requirements. The Illinois DHS use the following criteria when evaluating potential vendors:

• Vendor must not utilize any third party vendors to store and transmit data
• Vendor must have executable Business Associate Agreements (BAAs)
• Vendor must have domestic data storage within the United States
• Vendor must have guaranteed HIPAA secure accounts for customers with BAAs

At SecureCare, we make documents work and receiving this approval from the State of Illinois underscores the commitment we have to providing secure, innovative and high-quality products. Sfax eliminates manual faxing pains for customers and offers secure ‘anytime, anywhere’ access to documents. Sfax also meets and exceeds compliance requirements set by Sarbanes-Oxley (SOX and Graham-Leach-Bliley (GLBA).

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Listen to a recording of the show that first went out Sunday morning at 8.30am on the Austin iLab website.

The Austin Innovation Lab

The Austin iLab captures some of that creativity and innovation and hear it from the mouths of those who are making it happen.

Discover more about the Austin Innovation Lab at www.austinilab.com.

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The show is hosted by Kyle and Stuart Frazer and was first broadcast on Sunday August 14th at 8.30am. Listen again on the Austin iLab website.

Coffee break transcription

Not got time to listen to the full 25 minute interview? Here’s our coffee break transcription instead…
Following our shortlisting in the Greater Austin Business Awards, SecureCare was invited to appear on Talk Radio 1370, home of The Austin iLab. We discussed the nomination itself; how SecureCare has become one of the upcoming innovators in the Austin technology marketplace; and also why SecureCare’s smart messaging and secure fax solutions make us a partner of choice for any organization requiring the safe handling of sensitive information.

After receiving a warm welcome from hosts Stuart and Kyle Frazier, Aleks Szymanski (CEO) and John Pittman (VP Business Development) were asked how SecureCare ‘represented a new creative approach to solving an issue?’.
Aleks Szymanski said: “We’ve come up with five key themes or five key approaches, which explain how we think about things.”

1. Creating a core platform that can be adapted

“Our approach is to create a core, scalable, high performance platform for whatever product we’re developing. Once that core platform is in place, we then enable clients to extend that or to be flexible with it, to meet their particular needs.”

“There is a danger sometimes for technology companies, that they try to be too adaptable, or too ‘bespoke’, if you like. Everyone wants products or services tailored to them individually, which at the outset is not too much of a problem. The real challenge then arises as the client needs to maintain and grow their platform, to handle extra capacity for example.”

“It’s far better for all parties to have one core platform, as everyone then benefits from updates and improvements, and no-one gets lefts behind.”

2. People focused technology is key

“As we see it, another classic technology mistake is that you’re so excited and caught up in the technology, you don’t realize that someone actually needs to use it.”

“We think about the people first. If you don’t get the people bit right, it doesn’t matter how good the technology is. It can be the fastest, highest performance widget, gadget or platform on the planet, but if no-one can use it or figure out how to use it, it’s no help to anyone.”

“If you look at real success stories, let’s say Apple – they’ve invested in their operating system and their apps, so that they are really easy to use.”

“It’s the ‘squishy edge’ of technology – keeping the user front of mind – and it’s also the really tough bit for any technology company.”

“It’s not simply about what color font to use or where to put a button on a layout. It’s about spending the time understanding a particular customer and working out what they are trying to achieve.”

3. The cloud is king

“The idea is that wherever you are on the planet, and whatever device you’ve got, you can connect to our technology. Sometimes we have to install a few pieces on a local machine or on a mobile, but essentially all the cleverness is in the cloud.”

4. Being compliant with all devices

“This is a pretty challenging time for us, as every one of our customers has a different mix of devices or technology. Some will still be using Windows 95 and Internet Explorer 5.5 and others will have Macs, iPhones, iPads, Palms, Tablets, Blackberry, Android…”

“Our thinking is, as much as budget allows, we shouldn’t define how our customers use our technology. They should be allowed to do that. It just wouldn’t do to have us prescribing that our technology only works on ‘Windows XP, on this screen resolution, on Tuesdays’.“

5. Eco-friendly ethos is a natural fit

“This last theme fits nicely in to what we do, but it’s more than that for us. It is about reducing the impact on the environment and reducing or eliminating paper altogether, but it also goes back to our user-centered thinking. Where are our customers printing things out? Why are they printing it there? Why can’t we do something with it so that they don’t have to print it out?”

The interview also explored the SecureCare story, explaining how the company originated over 10 years ago, by helping healthcare organizations to bill more quickly by using digital signatures. The interview also goes on to discuss the outdated perceptions of faxing and how SecureCare’s encrypted secure faxing and document exchange platform exceeds compliance requirements set for the Health Insurance Portability and Accountability Act (HIPAA), Sarbanes-Oxley (SOX) and Graham-Leach-Bliley (GLBA).

The Austin Innovation Lab

The Austin iLab was born out of the creativity and innovation that bubbles from the silicon hills. Austin is an exciting place to be and is filled with opportunities. The Austin iLab hopes to capture some of that creativity and innovation and hear it from the mouths of those who are making it happen.
Discover more about the Austin Innovation Lab at www.austinilab.com.

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The company was recognised primarily for its flagship product Sfax – a secure, cloud-based faxing service that eliminates manual faxing; and additionally for the introduction of Scrypt – its innovative new solution for securely scanning and archiving medical records.

To be shortlisted, SecureCare had to explain how its technology represented a new and creative approach to solving an issue. The company drew upon its experience within healthcare to show how Sfax allows access to documents ‘anytime, anywhere’ via desktop, web, integrated through API and mobile. It also demonstrated how its security measures and audit trail go beyond the standard approach to exceed compliance requirements for the Health Insurance Portability and Accountability Act (HIPAA), Sarbanes-Oxley (SOX) and Graham-Leach-Bliley (GLBA).

SecureCare also had to provide details of what measurable benefits it had provided to customers: the company demonstrated that it saves a typical physician over $1,500/month compared to the same client using a manual faxing service.

Aleks Szymanski, CEO, SecureCare said: “Austin is one of the hottest places for technology in the world right now, so we are thrilled to be shortlisted in this category at such prestigious awards.“
“I am extremely proud of the business we’ve built and believe, somewhat ironically, that our success is borne out of understanding the need and the people, rather than simply the technology. We apply this user-centered thinking to build products from the ground up with three over-riding goals – top-notch security, premium quality and superior performance. I passionately believe we’ve achieved these goals with Sfax and Scrypt.”

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According to BBB reports by Princeton Research, seven in ten consumers say they are more likely to buy from a company designated a BBB Accredited Business. BBB is a resource for the public, providing objective, unbiased information about businesses.

“We are delighted to be a BBB Accredited Business because we value building trust with our customers.” said Trey Boyd, SecureCare’s Training and Support Manager. “Our BBB Accreditation gives our customers confidence in our commitment to maintaining the highest ethical standards of conduct.”

BBB Accrediated Businesses must adhere to BBB’s ‘Standards of Trust’, a comprehensive set of policies, procedures and best practices representing trustworthiness in the marketplace. The standards call for building trust, enbodying integrity, advertising honestly and telling the truth, being transparent, honoring promises, being responsive and safeguarding privacy.

View SecureCare’s BBB Profile here.

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